Delivery Information
Free Sofa Delivery
We offer free delivery on all sofas (including brand new, ex-display and pre-owned) within 30 miles of Portadown.
This applies to:
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Brand new sofas
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Ex-display sofas
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Pre-owned sofas
For addresses outside this radius, a delivery surcharge will apply depending on distance. If you are unsure, please contact us before ordering and we will confirm any additional charge clearly in advance.
We offer our delivery and installation service throughout the whole of Northern Ireland.
What’s Included
All sofa deliveries include:
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Delivery to your property
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Placement in the room of choice (where access allows)
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Assembly where required
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Removal of one old sofa (if agreed at point of sale)
Delivery Times
Ex-Display & Pre-Owned Sofas
These are available for prompt delivery and can usually be arranged shortly after purchase.
Brand New Sofas
Typically delivered within up to 2 weeks, subject to stock availability.
Following purchase, our team will contact you directly to confirm a delivery date.
Deliveries are carried out Monday to Saturday.
Collection
Customers are welcome to collect from our showroom by appointment.
Collection arrangements will be confirmed once your order is ready.
Other Furniture
Free delivery currently applies to sofas only.
As our catalogue expands to include bedroom, living room and additional furniture ranges, delivery terms may differ depending on item size and type. Any applicable delivery charges will always be confirmed prior to purchase.
Important Access Information
It is the customer’s responsibility to ensure suitable access for delivery.
Please check:
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Doorway widths
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Hallways and stair access
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Lift dimensions (if applicable)
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Clear access routes
If you have any access restrictions, stair limitations or specific requirements, please inform us when placing your order so we can plan accordingly.
Failed Delivery & Re-Delivery
If delivery cannot be completed due to:
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No one present at the agreed time
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Access restrictions not disclosed in advance
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Insufficient space for safe delivery
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Refusal of delivery upon arrival
A re-delivery charge may apply.
This charge reflects the cost of transport and staffing required to reschedule the delivery.
We strongly advise customers to ensure someone is present and that access has been checked prior to the arranged delivery date.
Measuring & Fit Guide
To help avoid delivery issues, we provide a guide on how to measure your space correctly before purchase.
We recommend reviewing this before ordering.
If you are unsure about fitment, we are here to help.
Contact our team with your measurements and we will advise accordingly.